Simple, Transparent Pricing
One annual fee. Unlimited logs. Your infrastructure, your data.
No per-GB charges. No surprise bills. No vendor lock-in.
Community
Perfect for individuals and hobby projects
- Unlimited log ingestion
- Distributed tracing
- Full-text search
- REST API access
- 7-day data retention
- Up to 3 users
- Community support
Pro
For small teams who need advanced features
- Everything in Community
- Alerting & notifications
- Custom dashboards
- Service map visualization
- Error tracking
- 90-day data retention
- Up to 15 users
- Email support
Enterprise
For growing companies with security needs
- Everything in Pro
- Role-based access control
- SSO / LDAP integration
- Audit logging
- 365-day data retention
- Unlimited users
- Priority support
- Custom integrations
Why pay for a self-hosted tool?
No Data Limits
Ingest unlimited logs without worrying about per-GB pricing. Your data stays on your infrastructure.
Fair Pricing
One annual fee instead of escalating per-seat or per-host costs. Know exactly what you'll pay.
Enterprise Features
Get RBAC, SSO, dashboards, and alerting—features that cost hundreds per user on other platforms.
Feature Comparison
| Feature | Community | Pro | Enterprise |
|---|---|---|---|
| Log Aggregation | |||
| Distributed Tracing | |||
| Full-text Search | |||
| REST API Access | |||
| Data Retention | 7 days | 90 days | 365 days |
| OpenTelemetry Support | |||
| Users | 3 | 15 | Unlimited |
| Alerting & Notifications | |||
| Custom Dashboards | |||
| Service Map | |||
| Error Tracking | |||
| Role-Based Access Control | |||
| SSO / LDAP Integration |
Frequently Asked Questions
How does licensing work?
After purchasing, you'll receive a license file via email. Upload this file in Glintlog's Settings > License page to activate your plan. The license is tied to your organization, not specific machines.
Can I upgrade from Community to Pro or Enterprise?
Yes! Simply purchase the higher tier and upload the new license file. Your data and configurations are preserved. The new features will unlock immediately.
What happens when my license expires?
Your Glintlog instance continues to work and your data remains intact. Enterprise features become unavailable, and you'll revert to Community mode until you renew.
Do you offer monthly billing?
We only offer annual licenses. This keeps our pricing simple and lets us offer significant savings compared to monthly plans. Annual billing also means less administrative overhead for your team.
What's your refund policy?
We offer a 30-day money-back guarantee. If you're not satisfied with Glintlog within 30 days of purchase, contact us for a full refund.
Can I try Pro/Enterprise features before buying?
The Community edition is always free to try. For Pro and Enterprise trials, contact us at c.ricciuti@glintlog.com and we can provide a 14-day evaluation license.